Help

Uh oh. If you're on this page, then you probably have a few questions about Go2it. Feel free to browse through the FAQs below. If you don't find the answer you're looking for, don't hesitate to contact us directly by using the "Feedback" tab on the left side of the screen or email us at contact@go2it.com. We promise to respond quickly.

MyGo2it

How do I change my personal information and password?

Step 1: On the MyGo2it tab, click on the Profile icon
Step 2: Click on Edit Profile to view and change your personal information
Step 3: To change your password, click on Change Password.*
(*Only users with Go2it accounts will be able to change their passwords. Facebook users will not have this option)

How do I change my profile picture?

Step 1: On the MyGo2it tab, click on the Profile icon
Step 2: Click on Change Profile Picture
Step 3: Select either a picture from an album or upload a new picture

How do I change my email notification settings?

Step 1: On the MyGo2it tab, click on the Settings icon
Step 2: Click on Notifications
Step 3: Select the checkboxes based on your preference

How do I change who could see my pictures and videos?

Step 1: On the MyGo2it tab, click on the Settings icon
Step 2: Click on Album Share Settings
Step 3: Select the photo albums and videos you’d like to make public

How do I add contacts to my address book?

Step 1: On the MyGo2it tab, click on the Contacts icon
Step 2: Click on My Contacts
Step 3: To import contacts from Yahoo, Gmail or AOL, select the email provider and then enter your email and password for that provider, and click on Import
Step 4: To add a contact manually, select Add contact and enter the contact’s name and email address

How do I add photos/videos to an album?

Step 1: On the MyGo2it tab, click on either the Pictures or Videos icon, depending on which you want to add
Step 2: Click on Add Album or Add Video
Step 3: Enter the title, the associated event/trip and choose the file(s) from your computer

Events

How do I create a new event?

Step 1: On the Events tab, click on the Create Event icon
Step 2: Complete the event form (don’t forget to make it interesting)
Step 3: Click on the Confirm button to send email invitations and share the event with your Facebook friends or wall
Step 4: You’ll be given the options to add bills, pictures and videos for the event

Trips

How do I create a new trip?

Step 1: On the Trips tab, click on the Create Trip icon
Step 2: Complete the trip form as best as you can (you can make changes later)
Step 3: Click on the Continue button and you’ll be taken to the calendar dashboard
Step 4: Click on a day to add destinations, activities, tasks, poll questions and events to your trip
Step 5: Click on the Confirm button to send email invitations and share the trip with your Facebook friends
Step 6: You’ll be given the options to add bills, pictures and videos for the trip

Bill Share

How do I add a new bill?

Step 1: On the Bill Share tab, click on the Add Bill / Create Money Pool icon
Step 2: Click on Add Bill
Step 3: Enter the bill title, date, associated event/trip, amount*, who paid for the bill and select the people that the bill will be split with (including yourself)
(*If everyone in the bill owes the same amount, then click on the Fair Share checkbox. Otherwise, you can manually enter the amount each person owe)
Step 4: Click on the Confirm button to send email notifications to the people in the bill

How do I create a money pool?

Step 1: On the Bill Share tab, click on the Add Bill / Create Money Pool icon
Step 2: Click on Create Money Pool
Step 3: Select the event/trip the money pool is for, enter the amount* and date you’d like to collect the money by
(*If everyone in the pool needs to contribute the same amount, then click on the Fair Share checkbox. Otherwise, you can manually enter the amount of individuals in the pool)
Step 4: Select the people who will participate in the pool (including yourself)
Step 5: Click on the Confirm button to send email notifications to the people in the money pool

How do I pay someone back or request payment from someone?

Step 1: On the Bill Share tab, click on the Pay Someone / Request Money icon
Step 2: Select a contact that you either need to pay back or request money from
Step 3: After selecting a contact, the amount owe is displayed and you could either repay or request payment

How do I report a payment that was already received?

Step 1: On the Bill Share tab, click on the Report Payment Received icon
Step 2: Select a contact that you’ve either received payment from or paid back
Step 3: Enter the amount paid/received and click on the Report Payment button